This 1-day workshop provides digital leaders, implementers and clients a unique opportunity to learn how Systems thinking, Lean thinking and Agile principles can be combined to meet client requirements faster, and with less effort.
This workshop addresses several common challenges:
- There is an emerging consensus that many digital projects are too large, too ambitious, and too complex to succeed, leading to a failure to deliver the desired business outcomes;
- The problems that the system needs to resolve are often unclear to both the Client and to the developers, and are often based on a “wish list” approach rather than a focused business problem-solving approach – resulting in more requirements than truly required. In many systems, up to 50% of functionality is developed, paid for, and maintained, but never used.
- Automation applies very differently to algorithmic work than it applies to heuristic work. This distinction is poorly understood, resulting in digital solutions that attempt to solve issues that can only be solved by the client itself through improved business processes, mindsets and behaviours. In other words, many initiatives do not adequately identify the issues that can only be solved by the Chief Information Officer (CIO) versus the ones that can only be solved by the Chief Operating Officer (COO), thus business issues go unresolved.
In exploring these issues through interactive exercises, participants can improve their approach to solving problems using technology and make better system-development investment decisions resulting in less software, but software that solves the right issues, delighting clients and freeing up IT capacity to provide more value.