Government faces a multitude of challenges that prevent it from delivering effectively:

• Lack of clarity as to who the customer is
• Measurement systems that aren’t credible and aren’t used effectively
• Top-down initiatives and plans disconnected from the reality of day-to-day work
• Frequent movement of leaders and staff resulting in constantly shifting priorities
• Pre-occupation with classification, governance and turf, squeezing out the focus on delivering the mandate
• Disengaged employees, frustrated with processes and systems that have not delivered what they promised to deliver
• Budget and workforce cuts but not reduction in workload

Let’s face it. In comparison, the private sector has it relatively easy.

Lean Agility teaches public servants how to use Lean to reduce backlogs, find capacity, improve quality and deliver products/services faster through public Lean workshops, in-house training and consulting.

We are obsessed with making Lean accessible for government using a step-by-step approach designed to leave behind practical know-how to implement and sustain Lean results.

Our associates have successfully implemented Lean in their former roles as public servants and, since 2010, have brought Lean into more than 25 government agencies and departments as outside facilitators with Lean Agility.

We have helped government organizations use Lean to:

• Increase capacity without adding staff or capital – or working harder
• Reduce the time core business processes take by 75% or more, creating the agility to respond to frequent internal and external changes
• Increase employee engagement resulting in Top 100 Canadian employer awards
• Improve Union-Management relations